Privacy Policy

Integrity Optima, LLC ("we", "us", "our") operates LeadDriverPRO, a marketing service for contractors. This Privacy Policy explains how we collect, use, and protect information when you visit leaddriverpro.com, submit a form, book an appointment, or communicate with us by phone, text, or email.

By using our website or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

Contact Information
Your name, business name, email address, phone number, and any details you provide when you submit a form, book an appointment, or request information.

Communications Data
Records of your consent to receive calls, texts, and emails, your messaging preferences, and your opt-out history. We keep these records to meet our compliance obligations.

Usage and Device Information
Cookies, pixels, and analytics tools collect information about how you use our website. This may include your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, referring source, and device identifiers.

Appointment and Service Data
Details associated with appointments you schedule and services you request or receive.

Client Account Data
If you become a client, information related to your account, your business, your marketing performance, and the platforms we manage on your behalf.

We use your information to:

• Respond to inquiries and provide requested services
• Send appointment confirmations, reminders, and follow-up messages
• Return calls and place calls to numbers you have provided to us
• Send text and email communications you have consented to receive, including service updates and promotional offers
• Deliver and improve services for clients
• Measure website and marketing performance using analytics
• Maintain records of consent and opt-out activity
• Protect our business and our users, including fraud prevention and security monitoring
• Meet legal and regulatory obligations

We use cookies and similar technologies to understand how our website is used and to measure marketing performance.

We use Google Analytics 4 to collect usage data. Google may process this data on our behalf under its own terms. You can opt out of Google Analytics using the browser add-on available from Google.

You can control cookies through your browser settings. Some features of the website may not work correctly if cookies are disabled.

We do not sell your personal information.

Service Providers
We may share information with vendors who help us deliver our services, including customer relationship management platforms, text and email delivery providers, scheduling tools, call tracking providers, and analytics providers. These vendors may only use the information to perform services on our behalf.

Legal and Safety
We may disclose information where required by law, or where disclosure is necessary to protect the rights, property, safety, or security of Integrity Optima, LLC, our users, or others.

Business Transfers
If Integrity Optima, LLC is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.

Third Party Sharing of Mobile Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent
By providing your phone number and submitting a form on our website, you consent to receive calls, text messages, and emails from LeadDriverPRO, a product of Integrity Optima, LLC. Consent is not a condition of purchase.

Message Types
Messages may include responses to your inquiry, appointment confirmations and reminders, service updates, account notifications, and promotional offers.

Message Frequency
Message frequency varies. Most contacts receive 10 or fewer messages per month.

Rates
Message and data rates may apply depending on your mobile carrier and plan.

Opt Out
You may opt out of text messages at any time by replying STOP to any message. We will send one confirmation message, after which you will receive no further texts unless you opt in again.

Help
Reply HELP to any message for assistance, or contact us at (928) 842-8186 or support@leaddriverpro.com.

Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.

Opting In Again
If you opt out and later want to resume messages, you may opt in again using the same method you used originally.

When we deliver marketing services to a client, we may process personal information belonging to that client's customers and prospects, including names, phone numbers, email addresses, form submissions, and call records.

We process that information only to deliver services to the client. The client controls that information and remains responsible for the consent and disclosures required to collect it. We do not use it for our own marketing.

If you are a customer of one of our clients and you want your information corrected or deleted, contact that business directly. We will support their request.

Text Messages
Reply STOP to any message. See Section 6.

Email
Click the unsubscribe link in any marketing email.

Phone Calls
Tell us during any call that you no longer want to be contacted, or email support@leaddriverpro.com.

Access, Correction, and Deletion
Contact us to request access to, correction of, or deletion of your personal information, subject to applicable law. We may need to verify your identity before acting on a request.

If you are a California resident, you may have the right to know what personal information we collect and how we use it, to request deletion of your personal information, to request correction of inaccurate information, and to be free from discrimination for exercising these rights.

We do not sell personal information and we do not share personal information for cross-context behavioral advertising.

To make a request, email support@leaddriverpro.com or call (928) 842-8186.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

Our services are directed to businesses and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy. The current version will always be posted on this page with a new Last Updated date. Material changes will be reflected in that date.

Questions about this Privacy Policy:

Integrity Optima, LLC
2170 McCulloch Blvd N Ste A
Lake Havasu City, AZ 86403
Phone: (928) 842-8186
Email: support@leaddriverpro.com